Caught on Camera: Taco Bell employees brawl with customer

CENTER CITY (FOX 29) - Video shows Taco Bell employees in an altercation with a customer in Center City. The customer says the employees "snapped" when people complained of long wait times for food.

A week after he was beaten up buying tacos, Bryan Reese is speaking out about the incident caught on video the night of Feb. 24.

The 32-second clip shows workers wearing Taco Bell uniforms running outside the restaurant near 11th and Chestnut. The video shows Reese getting punched in the ribs while someone else is holding him down.

"The entire store was filled with people--everybody was angry--wondering where their tacos were," Reese said.

He says his girlfriend and another couple along with other customers had been waiting for their order for 45 minutes.

"When the complaints came in. Somebody just snapped and they came after me," Reese explained.

He says unprovoked three employees came at him.

"Three people jumped over the counter, I backed out of the store.They continued to follow me. They put me on the ground," he said.

The video also shows his friend getting punched on the ground and he tells FOX 29 his girlfriend who wasn't even in the store was knocked off her feet. Pictures show the bruises and scratch she got in the melee.

Taco Bell released the following statement:

"We're shocked and disappointed to see this situation; we and our franchisees do not tolerate this behavior. The franchisee who owns and operates this location is retraining its staff, and all team members involved have been terminated."

Reese is hoping for justice.

"The fact that people can just jump counters and beat up whoever they want--not today. You can't do that that's not right," he said.

Reese said Taco Bell has reached out to him and offered him a gift card.